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Contact Management

Store, manage and market to all your contacts. Build detailed contact profiles, track interaction, and segment into detailed user groups.

Contact Management Graphic

Store, manage and market to all your contacts. Build detailed contact profiles, track interaction, and segment into detailed user groups with the DMC Contact Management Center.

The Contact Management Center will help you better identify profitable customers, organize customer lists, rank sales teams, identify customers who haven't been contacted by sales personnel, and track virtually every sale from lead to close and forge lasting relationships after the sale.

NMG's Contact Management Center centralizes all sales, marketing and communications data so authorized personnel are accessing the same up-to-date information from anywhere in the world.

Request a demo on this product, or call us today at 800.330.9450.

Platform Module Capabilities

DATABASE MANIPULATION
Instantly add, remove, or modify existing fields within the database to store a wide array of personalized content to be utilized in e-mail, micro site, or print communications.


FLEXIBLE FIELD TYPES
Store multiple field types within the platform, including single-line, multi-line, drop-down, input box, essay, or multi-select box field types.


CONTACT HISTORY
Quickly view all e-mail send, view and clickthrough history for every contact that has ever received a campaign from any platform user.


CONTACT GROUPING
Build one or many contact groups to house like-minded contacts into segments.


ADVANCED SEGMENTATION
Easily search through the entire contact database to move, copy, or remove contacts from existing contact groups.


IMPORT CAPABILITIES
Add contacts through an intuitive and simple Excel file format upload and data-mapping process.


CONTACT VIEWS
Quickly view which personal information or even group assignments a contact belongs to through individual contact views.


GROUP ARCHIVING
Archive groups and contacts so they are no longer included in active campaign efforts.


GROUP SHARING
Administrators or users can allow their contact groups to have shared access with any number of other users of the platform.


DEFAULT VARIABLE FIELD VALUES
Administrators can set default values for missing variable tag uses in e-mail, micro sites, or print materials for system-wide use.


GLOBAL CONTACT GROUP MANAGEMENT
Administrators can view all contact groups across the entire enterprise and delete, archive, share, or run usage reports on contact groups owned by system users.


GLOBAL OPT-IN REQUEST FORM
Administrators can manage a global opt-in registration form that collects contacts, their messaging preferences, and places them into specific contact groups for future campaigns.


SYNCHRONIZATION
Allow for synchronization of contact information with 3rd party database, or CRM solutions.