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Tourism Vancouver
Tourism Vancouver needed a site to improve communication and working relationships with their partners.
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Situation: Tourism Vancouver's focus is on building exceptional customer relationships. Their primary customers are meeting planners, travel influencers, travel media and independent tourists. TVan's efforts generate demand for the destination, thereby creating value for members and stakeholders. Innovation, partnership, research and accountability guide their approach. In their attempts to utilize person-to-person and technology-based sales, marketing and visitor servicing activities to achieve results, Tourism Vancouver turned to NMG for support with destination sales & marketing technology, while also looking for a partner to help them in preparation for the 2010 Winter Olympics. |
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